8:00 am Chair’s Opening Remarks
Bridging Generational Divides Through Strategic Learning & Development
8:10 am Creating an Organizational L&D Plan for Onboarding New Employees to Bridge the Generational Knowledge Gap
Synopsis
- Understanding the generational differences and gaps in knowledge, skills, and communication preferences within the workforce to create a cohesive environment where knowledge sharing and collaboration thrive
- Determining the critical non-technical skills like business acumen, decision-making, and problem-solving from retiring employees to equip the next generation for success
- Developing an organizational plan for employee support and resource allocation that is responsive to the immediate needs of individuals and teams to develop employee skills and improve project outcomes
8:50 am Leveraging AI to Streamline Educational Content Creation & Deliver Valuable Training Materials
Synopsis
- Discussing how AI systems can be used to organize content and assist in research to streamline administrative tasks related to content creation
- Integrating knowledge resources with AI tools to automate the creation of educational content, creating concise and engaging learning materials
- Exploring how AI can be used to leverage internal documents and training materials for more tailored learning content
10:00 am Speed Networking & Morning Refreshments
Driving Knowledge Performance Through Evaluation & Sharing Techniques
10:40 am Leveraging Experiential Learning as an Active Knowledge Sharing Technique to Target Various Employee Learning Styles
Synopsis
- Understanding the principles of experiential learning and its role in fostering active knowledge sharing within organizational contexts
- Developing strategies to align experiential learning initiatives with overarching business goals and objectives
- Integrating gaming elements, such as virtual reality, leaderboards, reward points, and recognition into a knowledge sharing strategy to enhance user participation
11:20 am Audience Discussion: Evaluating the Impact of Your Knowledge Program to Drive Continuous Improvement
Synopsis
- Recognizing the importance of addressing adoption and behavior change to determine whether the learning initiatives have been successful
- Transferring data produced within physical work environments to predict upcoming risks on projects and learning opportunities
- Analyzing data related to behavioral shifts, such as experiential APIs, to capture real time data on skill application and workflow improvements without the need for post-training surveys
12:00 pm Lunch Break
Navigating the Technological Landscape
1:00 pm Implementing an Efficient Knowledge Management Technology System to Host & Share Knowledge Activities
Synopsis
- Differentiating between Content Management Systems (CMS), Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM) tools to determine which technology suits your organization’s needs
- Sharing the decision-making process for adopting new technologies and tools within an organization, considering cost, features, and likely engagement rates
- Outlining the roles and responsibilities of different teams involved in the research, evaluation, piloting, and implementation of new knowledge management tools
1:40 pm Panel: Addressing How Best to Prepare for Future AI Regulations to Confidently Integrate It Into Organizational Processes
Synopsis
- Understanding how organizations are anticipating and preparing for regulatory changes surrounding AI technology
- Protecting intellectual property and maintaining security to safeguard business reputation
- Examining the ethical implications of AI technology and regulations, including bias, fairness, and accountability