Creating & Sharing Engaging & User-Friendly Knowledge Resources to Increase Employee Engagement

Time: 3:30 pm
day: Pre Conference Workshop Day


This workshop is your opportunity to learn innovative strategies for crafting and disseminating knowledge resources to captivate your target audience and enhance knowledge retention.

• Defining your organizational goals as it relates to knowledge management

• Documenting user stories that detail how knowledge is accessed in the task workflow

• Designing user interfaces that maximize visibility to align with organizational goals and workflow processes and designing document templates that emphasize key takeaways for easy navigation

• Conducting user testing to identify navigation challenges and areas for improvement

• Leveraging SharePoint tools creatively to develop interfaces that are easy to maintain and maximize engagement