Creating & Sharing Engaging & User-Friendly Knowledge Resources to Increase Employee Engagement
Time: 3:30 pm
day: Pre Conference Workshop Day
Details:
This workshop is your opportunity to learn innovative strategies for crafting and disseminating knowledge resources to captivate your target audience and enhance knowledge retention.
• Defining your organizational goals as it relates to knowledge management
• Documenting user stories that detail how knowledge is accessed in the task workflow
• Designing user interfaces that maximize visibility to align with organizational goals and workflow processes and designing document templates that emphasize key takeaways for easy navigation
• Conducting user testing to identify navigation challenges and areas for improvement
• Leveraging SharePoint tools creatively to develop interfaces that are easy to maintain and maximize engagement
