Implementing an Efficient Knowledge Management Technology System to Host & Share Knowledge Activities

Time: 1:00 pm
day: Conference Day 2


  • Differentiating between Content Management Systems (CMS), Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM) tools to determine which technology suits your organization’s needs
  • Sharing the decision-making process for adopting new technologies and tools within an organization, considering cost, features, and likely engagement rates
  • Outlining the roles and responsibilities of different teams involved in the research, evaluation, piloting, and implementation of new knowledge management tools